Payment & ordering information
Goods are sold at nett price in Singapore dollars.
We accept Visa, MasterCard, American Express through PayPal for orders within Singapore and overseas.
Payment can also be made by Fund transfer through ATM machine or Internet Banking for Singapore customer.
FREE shipping within Singapore for orders $25.00 and above.
For orders under $25.00, there is a single $7.00 shipping & handling charge.
For international orders, shipping charges applies and depends on your location and the weight of the total order. Please note that the shipping rates we charge do not include or cover any customs fees or taxes that the destination country may impose.
You will be responsible for paying any such charges once your package reaches your country.

Please note that we cannot accept P.O Box address and we do not bear responsibility for unsuccessful delivery if the shipping address you provided is incorrect.

Stock Availability
At times item is sold out before our automated inventory system is updated.
When this occur our customer service will let you know by email and we will refund you the amount accordingly.

Order processing

We only ship and process orders on working days that includes Monday - Friday, excluding our public holidays.

Customers Databases/Privacy

Customer information is not sold to or shared with any other parties without prior consent of our customers.
Any information we collect from you is used for our own marketing purposes and is not shared or sold to other companies. We market via direct mail and email only and use no telemarketing.
If you would like to be removed from either our mailing list or email list, just click "unsubscribe"  at the bottom of the our marketing email and we will promptly remove you from our database.

Disclaimer
Tales & Journeys reserves the right to reject any order if it views necessary.

General inquiries: info@talesandjourneys.com